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At HR Business Partners, LLC, we believe that everything can be measured, including human behavior. Studies show that poor productivity can cost companies up to 10 percent of their payroll; the corresponding cost of conflict can range from 5 to 20 percent of payroll. We strongly recommend that companies identify their base-line information on a number of fronts including: cost of hire, turnover, cost of absenteeism, conflict, management effectiveness, leaderships strength and team effectiveness. Once the baseline has been identified, we advise management teams on how to create clear goals and measurable progress. These techniques often call for assessing current financial costs, productivity, employee morale, and the costs of managing human capital.
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