HR Business Partners, LLC

Coaching & Training

Led by Norma Conley, HR Business Partners provides effective coaching and training for individuals and management teams. We design targeted 360-degree feedback instruments, leadership surveys and other innovative assessments at the request of company management teams, CEOs, non-profit boards and regulatory agencies, to name a few.

HR Business Partners steps in to improve interpersonal dynamics, create proper communication systems, and help managers engage their employees. Using focus groups and employee feedback, we develop successful teams, codes of conduct, and internal reporting relationships.

Norma Conley has worked with Fortune 500 execs as part of a national design-and-implementation team called "Managers as Coaches." She conducted in-depth executive assessments of management teams during corporate mergers and acquisitions and managed numerous talent-development programs.

Some of the specific skill-building training sessions our clients often find valuable in today's challenging economy include: conflict management, effective communication, sexual harassment prevention, time management, team building and integration of multiple generations.

Representative experience:

	•	Designed and implemented effective decision-making training and strategies for a financial services organization faced with mounting client challenges and regulatory restraints. Repositioned team to focus on key priorities.
	•	Trained several hundred employees across the country in the roll-out of a company's first automated performance appraisal and management system, completing 100 percent of performance appraisals on time and on budget. This resulted in clear communication of corporate performance objectives plus timely salary and bonus rewards for employees.
	•	Conducted targeted sexual harassment training for multiple individuals at the request of CEOs’ and Chief Legal Counsel for organizations faced with harassment charges.
	•	Instituted “Essential Learning System” at a healthcare facility to ensure compliance with numerous requirements of the Joint Commission on Accreditation of Healthcare Organizations (JCAHO).
	•	Reduced turnover by 50 percent by analyzing exit interview data and collaborating with management to identify true staffing needs to create a more effective selection and retention process.
	•	Created effective code of conduct and operating rules for an insurance company following multiple grievances and EEO complaints.